#FixTheGlitch TweetChat: How Can We End Online Gender-Based Violence?

On 13th February we launched the first edition of our Fix The Glitch Toolkit, a resource designed to support individuals who want to help end online abuse. In 2017 The Law Commission reported 28% of UK internet users were on the receiving end of trolling, harassment or cyberbullying and, unfortunately but unsurprisingly, online abuse disproportionately affects women and girls. Our Toolkit contains guidance for tackling online gender based violence (OGBV) and equips communities with tools to take action. To mark the launch of the Fix The Glitch Toolkit, we hosted the #FixTheGlitch Tweet Chat discussing online gender-based violence (OGBV) with 168 Twitter users.

The chat was a success, trending in the UK and reaching just under 1 million people. Key experts from the UK and beyond joined the Tweet Chat, including:

The lunchtime chat spanned a wide ranging conversation, which we summarise below for those who couldn’t join in. You can also access the Twitter Moment we built to view all the responses to our questions.

The first question focused on the various OGBV tactics seen or witnessed by the panellists, who debated the different tactics of OGBV, how increasingly organised the phenomenon is becoming. The experts also discussed the false dichotomy between online and offline violence.

The debate moved on to a discussion about the impact and cost of OGBV. Consequences such as disinformation, hate speech, abuse & harassment, and mental health were mentioned; as well as the silencing and censoring effect OGBV has on women. The fact that the dynamics and impact of OGBV vary according to different contexts was also mentioned.

The next question was about how social media companies should tackle OGBV. Panellists discussed issues such as better elaboration of products, implementation of community standards, improvements in content moderation and stronger transparency.

The fourth question touched on the issue of how governments can ensure women are safe in online spaces. The lack of political action was pointed out as an obstacle to end OGBV. OGBV is not always seen as a priority for governments. Panellists also debated the need to invest in education policies and on law enforcement training.

Towards the end of our TweetChat, we asked what actions and practices individuals can adopt to end OGBV. Something that was repeatedly mentioned was the importance of offering support to targets of OGBV.  Panellist also encouraged individuals to be advocates against gender-based violence.

Our Fix The Glitch Toolkit is designed to help you have conversations about OGBV anywhere, whether it’s at work, school, an organisation you belong to or online with other social media users. This is an exclusive edition comprised of only 100 copies. If you’re interested in being part of the first 100 please complete this short interest form.

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